Without too many details, I care for an elderly couple in their home. One client is not home now, due to medical reasons. One client remains. Both are very confused.
Because of their finances I'm paid by elder services for 2.5 hrs of aid each weekday. With only one client home I am only allowed 1.25 hours per day.
Yesterday I inadvertently worked beyond my time. It was a miscommunication. Later in the day the office called saying they would remove me from the client's home if I couldn't follow the rules. Would not pay me for the time. Very threatening. Said it wasn't personal.
I told them I was sorry about not understanding the directive, and didn't care about the money; a whole $17. It was worth it to ensure an elderly person got their meds and lunch.
I guess for me it is personal.
3 comments:
You do not understand it is BUSINESS. If you worked more than that and then your client is hurt in an accident then who is held responsible? You were only suppose to be there for 1.5 hours. However, you were there!
Dear anonymous,
Sadly I do understand the business and liability issues involved. Recall this was due to a miscommunication.
Sorry to hear that one of your clients is not feeling well. I am sure that it is confusing for the other.
Maybe you needed to be there for that extra time-- much like with the snowstorm. It was needed -- and most likely very appreciated by both of the clients (the one there and the one who is not) despite what the office said.
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