Three years ago I was part time. Receptionist and bookkeeper. Was told a woman, a mom, couldn't advance into dispatch because their true focus wouldn't be the job. The company was always looking for that one man to step into operations.
This week I left the books behind and was invited to take that step. Full time, more than full time operations dispatch.
When I started the gentlemen who called in requesting our services would ask for one of the guys. Now, most will relate the parameters of their shipping needs to me. Gaining a customers trust is humbling.