I've noticed when kids are engaged in a conversation, they don't always look that person in the eye. For my own, I remind them to have eye contact with the person they are talking to. It's a respect thing. But as a societal whole have we forgotten to teach them this little gem? Or is it a texting thing? Are we teaching, but they are not learning...As a communication thing: I find eye contact is key for discerning the truth. It helps in getting to the crux of the conversation.
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